> FALCIONE CONSULTING GROUP
      Organizational Communication, Consulting & Training

Raymond L. Falcione, Ph.D.
President & Senior Consultant

Dr. Falcione combined a career as an active consultant with that of professor of organizational communication, researcher/author, and university administrator. Competencies in the area of conflict management, high performance teams, facilitation skills, coaching and counseling skills, management and organization development, communication audits, customer service, and oral presentation skills have led to a variety of consulting assignments. For the last 15 years, a focus has been placed on PC/Internet-based 360 degree feedback, using Acumen  Leadership assessments, and Panoramic Feedback  instruments.

He has conducted training in communication and leadership skills for numerous government organizations such as the Dept. of the Navy, General Accounting Office, various county governments, the Dept. of Agriculture, National Institutes of Health. Selected business and association clients
include AmeriChoice, United Health Care, National Association of Community Health Centers, Equitable Life Assurance of America, The Mortgage Corporation, Investment Companies Institute, Lockheed-Martin, Boeing, and IBM and Verizon.

Since 1985, Dr. Falcione has developed and delivered employee development courses for the Department of Defense and Intelligence Community. Since 1994, he has been one of the lead facilitators for the government sponsored Security Briefers Course. He has also developed and delivered management and employee development courses for the Department of the Navy from 1976 to the present. Additionally, he has developed and delivered employee development courses for the Montgomery County Police Department, and has trained nearly 1,000 Police officers.

Significant experience in survey research methods has led to conducting communication audits for AT&T, the National Park Service, NOAA, HHS, NASA, a U.S. Senator's office, and various County Government offices. Other government clients include the Departments of the Air Force, Army, and Navy, Office of Personnel Management, Department of Labor, and the Defense Department.

A professor at the University of Maryland for over 30 years, Dr. Falcione retired, but periodically teaches courses in organizational communication, organization development, organizational behavior & human resources, and work team dynamics in the University’s Robert H. Smith School of Business and School of Public Policy.

He is a life member of the International Communication Association (ICA), past Chairperson of the Organizational Communication Division of ICA, past President of the Maryland  Communication Association, member of the American Society for Training and Development, and the Academy of Management.

Dr. Falcione holds a Ph.D. in Organizational Communication, and has published and presented over sixty articles and papers in the United States , Europe , and Asia . He has co-authored eleven books and numerous book chapters dealing with state-of-the-art research in organizational communication, and is often a guest speaker to diverse groups and Associations. He is presently revising his book, designed for the practicing manager and individual contributor in Federal, State, and Local governments entitled A GUIDE TO BETTER COMMUNICATION IN GOVERNMENT SERVICE, originally published by Scott-Foresman.

Ana Canielli, M.S.
Consultant

Ana Canielli has devoted her 16 year career to serving U.S. Govenment, Intelligence Community and commercial clients. She specializes in the area of instructional systems design (ISD), development and delivery. As a Senior Consultant with EDS and Booz-Allen and Hamilton, and as a Program Manager for Special Aerospace Security, she has guided clients in strategic planning and annual budgeting for training, the ISD process and managing training offerings.

Teamed with Falcione Consulting Group, Ana provides consulting services in training, communications/marketing strategies, and human resources consulting. Ana received her B.S. degree in Psychology from James Madison University and an M.S. degree in Industrial/Organization Psychology from Mississippi State  University.

Deborah has over 22 years of experience in a wide array of fields to include training, organizational consulting, and industrial security management.  Deborah is nationally recognized as an expert in the design and delivery of motivational security awareness programs throughout the intelligence community and has worked with a variety of clients throughout the U.S. Government and industry.  Deborah was a senior manager with ESL/TRW for 15 years and was involved in new business development, community affairs, professional security staff training and development, and managing corporate security services. 
 

Deborah is also considered a leading expert in the area of workplace violence. Teamed with Falcione Consulting Group, Deborah provides consulting services in facilitation, human resources, teambuilding, professional staff development and communications.

Deborah holds a B.S. in Business Administration-Marketing/Management from Radford University, and a M.S. in Human Resource Management and Development from Chapman College.

Besides being a Consultant with Falcione Consulting Group, Mr. Emery is a Senior Strategic Management Consultant and President of Achieve LLC, a performance excellence consulting business in Northern Virginia. His work focuses on organizational performance system assessment and design, strategic planning consultation and facilitation, performance measurement development, business process improvement, decision engineering, and training development and evaluation.  Ray is a leading expert in business process improvement design, implementation, and facilitation and has provided executive education for senior leaders of the United States Intelligence Community, Department of Energy, Japanese Self-Defense Air Force and Turkish Military Defense Forces.  For the past 30 years, Ray has focused his efforts on improving the performance of Government organizations including the Community Management Staff of the Director of National Intelligence, the Department of Energy, the U.S. Air Force, Army, Navy and Marine Corps, the National Reconnaissance Office, and the Central Intelligence Agency.  Ray has also worked with a number of private organizations including, Sprint, Baxter Healthcare, Franklin Mint, and Fidelity Finance.

Ray served on Malcolm Baldrige National Quality Award Board of Examiners in 2001 and has served as a Senior Examiner in 2002-2006.  Ray served as a facilitator/trainer for the MBNQA Board of Examiners 2004-2007 and recently received a Secretary of Commerce appointment to the MBNQA Panel of Judges.  Ray has also served as a lead examiner for the President’s Quality Award, the Sprint Chairman’s Quality Award and the Secretary of the Air Force (SecAF) Unit Quality Award and as a Judge for the Department of the Army Communities of Excellence Award.  Ray is currently a National Judge for the American Society for Quality International Team Excellence Award and is a former Chairman award’s Oversight Committee.

Ray has received worldwide recognition as a business process performance practitioner and facilitator.  He has led or facilitated teams that have garnered five Air Force Team Excellence Awards and three Rochester Institute of Technology/USA Today Quality Cups.  The Juran Institute features the accomplishments of the one of the teams he led in two of its management video series and more than 1000 copies of Ray’s “Stuck on Quality” video have been distributed across the US Department of Defense and to several allied nations.

Bill Kotapish served as a security careerist with the Central Intelligence Agency for 37 1/2 years. He performed in overseas and domestic assignments in all of the Agency's directorates and was C1A’s Director of Security from January 1980 to September 1985. He was presented the Agency's top award, the Distinguished Intelligence Medal (D. LM ), for his achievements.

Currently a consultant to government industry on security, management, and communications, Bill received his B A and M A. degrees from the University of Michigan. He has also pursued Doctoral‑level studies at the George Washington University, where he has taught psychology courses.

Before becoming a Consultant at Falcione Consulting Group, John served as a human resources careerist with the Central Intelligence Agency for 35 years. He performed in overseas and domestic assignments in all of the Agency's directorates and was Director of Business Process Management for the National Reconnaissance Office from January 2005 to September 2007. He was presented one of the Agency's top honor awards, the Intelligence Commendation Medal (ICM ), for his achievements.

Currently a consultant to government industry on management, and process improvement, John received a B.S. in Organizational Psychology from George Mason University.  He has also pursued Masters‑level studies at George Mason in human factors engineering.

Toi has over 17 years of management and project experience in several business areas including human resources, marketing, communications, client services, and sales. She has worked  in various industries that include management consulting, technology, financial services, packaged goods, and international trading.

Toi has over 10 years of experience managing assessment and survey projects, using the Panoramic Feedback 360° Assessment and Organizational Survey, Acumen Skills and WorkStyles, and HS/CAR Organizational Culture Inventory. She has also designed and implemented various consumer research surveys, using SurveyPro, a specialized, survey software.

Teamed with Falcione Consulting Group, Toi manages the 360° assessment and organizational survey processes.

She holds a B.S. in Music from Hofstra University in New York.